Privacy Policy

Personal Data Protection and Processing Policy

As GoNext Mobility and GoNext Fleet, we adopt the highest standards regarding the security and privacy of our customers' personal data and take this responsibility seriously. This policy has been prepared to ensure full compliance with the provisions of the Personal Data Protection Law No. 6698 and transparently explains our data processing procedures.

Data Categories and Collection Methods

Various personal data is collected during the process of using our services. Your identity data includes your first name, last name, company title, and trade name information. Your contact data consists of your email address, mobile phone number, and work phone number. Your digital interaction data includes your IP address, browser information, session durations, and website usage statistics.

This data is collected through digital forms, email communication, phone calls, live support systems, and website interactions. All of our data collection processes are carried out through hybrid systems that combine automated and manual methods.

Conditions and Legal Grounds for Processing Your Personal Data

GoNext Mobility/Fleet may request your personal data in order to provide better service. Your data is processed under certain conditions in accordance with Article 5 of the Personal Data Protection Law. Processing activities are carried out in accordance with the principles of relevance, limitation, proportionality, accuracy, and, where necessary, keeping data up to date. Processing is carried out for legitimate, explicit, and specific purposes, in accordance with the law and the rules of good faith.

Your personal data may be collected partially or entirely automatically or non-automatically using electronic mail, telephone, cargo, mail, contracts, and other means of communication. The collected data is processed based on the legal grounds specified in Article 5 of the Law. These grounds include the necessity of establishing or performing a contract, fulfilling legal obligations, and the necessity of establishing, exercising, or protecting a right.

Data Processing Purposes and Processes

When you request product catalog information, a demo, a trial version, or any other information through our website, you will be required to share all or part of the data specified above. Your personal data categories and the purposes for which they are processed are detailed below.

Your identity, corporate identity, and contact information are processed for storage and archiving activities, providing information about specified or different products and services, conducting communication activities, and providing information to authorized persons, institutions, and organizations when necessary. It is used to fulfill requests and applications received through corporate communication and customer communication channels and to carry out marketing processes for products and services. Keeping data accurate and up-to-date, customer relationship management processes, service purchase and sale processes, and after-sales service processes management are included in this scope.

Your marketing information is processed for the purposes of storing cookie records, displaying targeted advertisements, and showing advertisements that are most suitable for the user profile. Your transaction security information is used for storing account, password, and other security information, managing information security processes, and complying with legal regulations.

Access to your personal data within our company is limited to employees who have the authority to perform tasks in line with the purposes detailed above.

Transfer of Personal Data

Your personal data may only be transferred to third parties when legally required or for the purpose of providing our services. With your explicit consent, your personal data may be transferred to our business partners and service providers located abroad for the purposes specified above, provided that the necessary security measures are taken. Data may be transferred to IT support servers, hosting, and infrastructure providers located abroad, such as Microsoft Cloud Services, for archiving and storage purposes.

In accordance with Microsoft's data policies, data may be transferred to service providers located outside of Turkey and to infrastructure providers for electronic environments such as programs and cloud computing. Cookies are used as necessary to provide website content, optimize performance, and understand visitor profiles. For detailed information about Google Analytics and opt-out options, please review Google's privacy policy.

Cookies and Tracking Technologies

Our website and applications use cookies and other tracking technologies to enhance the user experience. Users have the right to accept or reject these cookies.

Retention Period and Deletion of Personal Data

In accordance with the Personal Data Protection Law No. 6698, your data will be deleted, destroyed, or anonymized when the purpose of data processing ceases to exist, the legal retention period expires, or the purpose cannot be achieved.

Your Rights Regarding Your Personal Data

Pursuant to Article 11 of the Law, you have the following rights regarding your personal data. You have the right to learn whether your personal data is being processed, to request information about it if it is being processed, and to learn the purpose of processing.

You have the right to know the third parties to whom your data has been transferred within or outside the country and to request the correction of incomplete or incorrect data. You may request the deletion or destruction of your data within the framework of the conditions set forth in the Law and request that these actions be communicated to the third parties to whom your data has been transferred. You have the right to object if a result detrimental to you is produced solely through the analysis of processed data by automated systems. You have the right to request compensation for any damage suffered due to the unlawful processing of personal data.

Contact

To exercise your rights, please apply with valid identification documents:

• In writing: Feneryolu Mah. Bağdat Cad. No:137/15 Kadıköy/İstanbul

• By email: info@gonextfleet.com (using your registered email address)

Applications will be processed as soon as possible and within a maximum of 30 days.